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Questions about an order, a size or a Mate you can't find? Send us a note and a real mate will answer within 48 hours.
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Reply time
Within 48 hours
Shipping and returns
Read customer careProcessing times, delivery and returns in one place.For shops
Stock the MatesTerms, minimums and price lists for retailers.Before you write
Quick answers
How long until my order ships?
Orders are generally ready in 2 to 7 business days, and most arrive within 10 business days. Shipping details
Can I return or exchange something?
We accept returns and exchanges for misprinted, damaged or defective items. Email firstmate@mischiefmates.com within 14 days of receiving your order. Return policy
Do you have a discount code?
Take 15% off your first order with code MISCHIEF15.
Do you offer free shipping?
Yes, on orders of $100 or more. Your cart shows how close you are.
Can my shop carry Mischief Mates?
Yes. Send a wholesale inquiry and we'll send terms, minimums and price lists.
Where can I see the Mates in person?
At eight shops, including Ball Beachwear in Provincetown, Palm Springs and Wilton Manors, plus Pride festivals and bear weekends. Find a store