Shipping
Processing time is generally 2-7 business days. Arrival dates will generally be no longer than 10 business days.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Customer care
Shipping, returns and the fine print
Everything about getting your Mates home, in one place. Still stuck? Send us a note.
- Free shippingon orders of $100 or more
- 2 to 7 business daysto get your order ready
- Up to 10 business daysfor most orders to arrive
- 14 daysto tell us about a misprinted, damaged or defective item
- Email usfirstmate@
mischiefmates.com, for anything about your order
Returns and exchanges
Returns and exchanges are accepted for misprinted, damaged, or defective items only and not for any dissatisfaction with the size, color, material, etc. that we have tried to accurately represent in the listing. Should you wish to return an item, please contact us at firstmate@mischiefmates.com within 14 days of item receipt.
Our privacy policy and terms of service each have their own page.